Jacksons Leisure Supplies Reviews

Wide product range: Specializes in campervan conversion equipment, marine and watersports supplies, caravan and camping accessories, offering full conversion kits and components from leading brands like Dometic, Thetford, Truma, Fiamma, Reimo, Igloo, Vango, and Outwell.

Customer service focus: Strives to provide a first-class retail experience with good customer support including a dedicated warranty team and troubleshooting assistance.

Flexible delivery options: Offers standard UK mainland delivery at £5.95 with options for Saturday delivery (at an additional cost), alternate address deliveries (with a fee if changed post-order), pallet deliveries with clear terms on driver assistance.

Trade accounts available: Established companies can apply for trade accounts to access discounted prices; application processing takes up to 7 working days.

Employee reviews indicate positive aspects: Employees report time/location flexibility, fair pay for the job role, supportive management, opportunities to learn new things and a sense of belonging.

Delivery limitations on pallet shipments: Pallet deliveries are "doorstep" only; drivers do not assist with moving pallets inside premises or removing packaging which may be inconvenient for some customers.

Additional charges for changes after ordering: Changing the delivery address after placing an order incurs an extra £15 courier re-direct charge which could be costly if plans change last minute.

Saturday delivery is expensive: Costs between £30–£35 which might be considered high compared to standard shipping fees.

Returns process requires form submission and review, potentially causing delays in refunds or exchanges depending on processing times by their team.